Money Worries
If you are struggling...
Keeping up with payments can be challenging at times. If you’re facing financial difficulties, please know you’re not alone. We’re here to offer our support.
If you’re finding it hard to manage your essential expenses, please reach out to us below. We can discuss your repayment options and look at other ways we can help.
Missed a payment?
If you’ve missed a payment – or are about to miss a payment - please get in touch with us below. We’re here to listen and help you find a way to get back on track.
How to get in touch
If you’re struggling to manage your policy or keep up with payments, please let us know. The sooner you get in touch, the sooner we can help.
Useful guides
Cost of living guide
If you’re struggling to pay bills or facing unexpected costs, there’s help available. Here’s our cost of living guide with links to useful resources – all of which could help you save money.
Online security and fraud
Keeping your accounts and finances safe is as important to us as it is to you. Online scams are evolving, and new tech makes it easier for fraudsters to trick us into revealing our personal info. Our guide on online security can give you some useful tips on how to protect yourself and others from fraud.
Online resources
Citizens Advice
Get help and advice on money matters from cost of living, budgeting, and dealing with debt.
Find out more at citizensadvice.org.uk
MoneyHelper
Helpful tips and guides about savings, pensions, homes, and more. MoneyHelper also offer useful tools and calculators.
Find out more at moneyhelper.org.uk
Money and Pensions Service
Advice on improving your current financial wellbeing and building a confident future when you retire.
Find out more at moneyandpensionsservice.org.uk
Government advice on benefits
Find out if you’re entitled to government support and how to apply for benefits. Find out more at gov.uk
Find out more at gov.uk