Bereavement
If the policyholder has passed away
Losing someone can be very difficult. We’re here to support you during this time and make it easy for you to reach out to us.
If you’d like to keep the policy
We can keep the cover running until the renewal date, as long as there’s at least one named driver on the policy that will carry on using the car. We won’t be able to make changes to the policy though, like adding another driver.
What if there’s no named drivers?
We can keep the policy in place for 30 days to give you time to sell the car or arrange other cover.
If you'd like to cancel the policy
If your family, friend, or neighbour has passed away, please let us know as soon as you can. You can cancel their Moja insurance with no cancellation fees by getting in touch through our help form.
For privacy reasons, we can only share policy info with certain people. This could be the policyholder’s spouse or partner, their next of kin, executor, or alternative contact they’ve listed on their policy.
LOOKING TO CONTACT US
Our phone lines are for claims only, but we know everyone needs a little help sometimes. If you need to get in touch, just drop us a message and we’ll aim to get back to you within the next working day.