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What to do after a car crash

So, you’ve had a bit of a bump. Don’t panic! Moja are here to help you through it.

What to do after a car crash

Accidents can be a right pain but knowing what to do next can make life a whole lot easier. Let’s break it down, shall we?

  1. What should I do after a car accident?
  2. What info do I need to swap?
  3. Oops, I hit a parked car! What now?
  4. Who should I call?
  5. How do I tell Moja about the accident?

  1. Step 1: Stop and chill out🛑😌

    First things first – come to a safe stop and turn off your engine. If you’re on the motorway, hop onto the hard shoulder and take a breather.

  2. Step 2: Flash those hazard lights

    Turn on your hazard lights to let other drivers know you’re there.

  3. Step 3: Check for injuries

    Take a moment to see if anyone's hurt. If someone needs help, call an ambulance ASAP.

  4. Step 4: Get to safety

    Grab your passengers and step away from the road. If you’ve got a high-vis jacket lying around, pop it on so you’re easy to spot.

What info do I need to swap?

When you’ve calmed down, it’s time to exchange some important deets with the other driver(s). You’ll want to share:

  • Your names
  • Contact info (that’s address and phone number)
  • Car registration numbers
  • The names of the vehicle owners
  • Make and model of the cars involved

Also, jot down when and where the accident happened. If there are witnesses, ask for their details, too — your insurer might want to chat with them later.

Pro tip: Avoid saying ‘sorry’ – it can look like you’re admitting fault, even if you’re not!

Oops, I hit a parked car! What now?

If you accidentally bump into a parked car, leave a friendly note with your details on their windscreen. Just to be super safe, give the police a ring at 101 to let them know what happened. If you skip this step, you might get a nasty surprise later!

Who should I call?

  1. The police

    For minor bumps that don’t need an ambulance, ring the police at 101 to report what went down. If the other driver sped off, let them know — it’ll help when you’re claiming.

  2. Your insurer

    Once you’ve sorted the immediate stuff, get in touch with Moja. The sooner you report it, the smoother your claim will be. With Moja, you can tell us about your accident anytime, anywhere. Check out the Help Hub for a guide.

  3. Breakdown service

    If your car’s not going anywhere, snap some pics for evidence and then call for recovery. If you’ve got breakdown cover with your Moja insurance, hit us up online or call our 24/7 emergency line.

How do I tell Moja about the accident?

Gather all the info you can at the scene. The more you share with Moja, the quicker we can help you out. Snap photos of any damage and get witness details. If you’re rocking a dashcam, grab the footage. It could help with your claim.

Once you’ve got everything, report it to Moja, even if you’re not planning to claim.

Accidents can be a bit of a shocker, but now you know the drill. Keep these steps in mind, and you’ll be ready to face whatever comes your way. Drive safe, and happy travels!🚗💨