Green background with rounded shapes

Your Moja car insurance

Where does my money go?

  • Claims costs. 60-90% of your premium covers accidents or losses, which means your insurance will be here when you need it. And if you claim this year, your price may be higher next year. Claims costs rose from £6.8bn in 2019 to £9.1bn in 2023–a 34% increase outpacing inflation (21%). All insurers pay a levy to the Motor Insurers’ Bureau (MIB) to cover uninsured driver claims, which went up 53%1.
  • Risk-based pricing. Our calculations consider factors like your car’s value and your age.
  • Taxes and operating costs. 12% of your premium goes to government-set Insurance Premium Tax (IPT). Other costs include paying our lovely employees, admin and overheads.

1 Motor Insurance Claims Analysis - Financial Conduct Authority

Why do prices go up?

  • Raised inflation in the UK2 has increased the costs of parts and labour3. This means the money we have set aside for claims must go even further.
  • Rising repair costs. In 2024 they rose a record high 24%4. Inflation affects garages that repair your car after an accident, too.
  • Accidents and crime. Even if you’re the best driver, there’s always the risk of someone crashing into or stealing your car. Insurance prices consider local crime and accident rates – so if either go up or down, your price will too.

2 UK inflation hits highest rate for almost a year and a half - BBC News

3 Your car repair costs are set to soar even HIGHER in 2025, motoring experts warn - This is Money

4 Motor claims hit record £11.7 billion in 2024 - The Association of British Insurers

How can I control the cost of my insurance?

  • Consider increasing your excess. Going for a higher excess you can still afford can help lower your premium. It’s best if it isn’t more than what your car’s worth.
  • Check your annual mileage. Capture, as best you can, the miles you’ve driven and also expect to drive in your next policy year.
  • Keep up the good driving! Safe driving can help you avoid accidents and claims, leading to lower premiums. Don’t worry if you’ve claimed, just make sure you’ve accurately captured your claims history – it’s important for your price.
  • Think about paying annually, if you can. Paying monthly costs more due to the cost of credit.
  • Don’t buy last minute. Get your car insurance sorted as early as you can. Or as soon as your renewal invite comes through.
  • Check the overall cost of what you’re paying. Our renewals come with 11 monthly payments and no deposit, rather than 12 payments, so you may still be paying less than last year.
  • Your renewal price will be the same or lower than the price you’d be offered as a new customer getting a quote on the same day, with the same details.

What do I get from my Moja car insurance?

  • Simplicity: no fuss and no faff. And jargon? Jog on! We want insurance that’s easy to understand, thanks.
  • Fairness. We’re haggle-free – you’ll get our best renewal price, first time, every time – easy! Plus, there’s no admin fees for online changes.
  • Help on your mobile. Do what you need online and we’re here when you need us with a 24/7 emergency claims line.
  • Comprehensive cover, including a courtesy car and our uninsured driver promise.